Which DXP platforms do you implement?
We design and build on leading enterprise platforms including Sitecore, Adobe Experience Manager, Liferay and Umbraco. Rather than forcing a single technology, we evaluate your specific business requirements, scaling needs and existing infrastructure. With over a decade of global experience and 120 enterprise projects, our senior Polish engineering team architects solutions that fit your ecosystem perfectly.
How long does a typical AEM or Sitecore roll-out take?
A comprehensive enterprise roll-out typically requires several months of dedicated work, depending on system complexity and integration needs. We accelerate this timeline through our hybrid model, combining on-site Saudi delivery with senior Polish developers. We establish clear roadmaps, deliver in agile sprints and ensure steady progress, just as we did for massive portals like the Ministry of Transport.
Can you migrate content from our legacy CMS?
Yes, we handle complex content migrations from legacy systems into your new DXP. Our technical team maps existing data structures to new content models, ensuring no loss of SEO value or metadata. We have successfully managed massive data transitions for government platforms and financial institutions across the Kingdom, keeping data secure and compliant with PDPL regulations.
How do you train our content teams after go-live?
We provide comprehensive, hands-on training programmes tailored to your internal teams. Our local Riyadh experts conduct on-site workshops, creating detailed documentation and recording practical sessions. We ensure your marketing and editorial staff can confidently manage publishing workflows, configure personalisation rules and utilise AI tools, making them fully independent after the initial platform launch.
How do you align DXP delivery with DGA standards?
We integrate DGA compliance from the very first architecture workshop. Having consulted and delivered over ten DGA-approved projects, we know the precise requirements for accessibility, security and usability. Our RTL-native approach guarantees WCAG 2.2 AA compliance, while our local commercial registration ensures your digital experience platform meets all Saudi legal and digital governance frameworks natively.
Do you handle integrations with CRM and marketing tools?
Absolutely. A modern DXP must operate as the central hub of your digital ecosystem. We build secure API connections to Salesforce, Microsoft Dynamics, local payment gateways and identity providers like Nafath. For clients like Invest Saudi and stc pay, our full-stack engineering teams have successfully delivered highly secure, deeply integrated architectures that operate flawlessly under heavy load.
What does managed support after launch look like?
Our managed support provides continuous platform optimisation, security patching and feature enhancements. You receive a dedicated service level agreement backed by our local Saudi team for immediate communication and senior Polish engineers for deep technical resolution. This hybrid setup guarantees your DXP remains secure, performant and fully compliant with NCA standards long after the initial launch.
Do you combine UX/UI design with certified DXP expertise in Saudi Arabia?
Yes, and that combination is rare in the Kingdom. We are one of the few agencies in Saudi Arabia that pairs deep UX/UI design capability with certified expertise across mainstream DXP technologies. As an Adobe Solution Partner, Liferay Platinum Partner and Sitecore Silver Partner, we hold the platform credentials procurement teams look for, backed by a portfolio of enterprise roll-outs for Red Sea Global, Riyadh Airports, Jeddah Airports, STC Pay, Nestlé, Hevolution and KAPSARC. You get editors and citizens an experience they want to use, on a platform your IT team can run with confidence.
Why Crafton instead of a global SI partner?
We bring the agility and UX focus that massive system integrators often lack. As a registered entity in Saudi Arabia with eight years on the ground, we contract and support locally. You get the #1 UX agency's design thinking paired with senior Polish engineering, ensuring your enterprise DXP is not just technically sound, but genuinely loved by users.
