Has Crafton's product design work in Saudi Arabia been recognised or awarded?
Yes, and not only by award juries. Our G20 Riyadh streaming platform was cited in CST reporting as one of the summit's best digital and secure implementations, and our Ministry of Transport site was singled out for a top-tier design system rollout. On top of repeated local recognition, we pick up international design awards from Awwwards and Clutch, and Kantar Millward Brown has ranked us the number one UX agency seven years in a row.
How does Crafton meet DGA, NCA and SDAIA requirements?
We work hand in hand with the Digital Government Authority and have taken more than 10 projects through DGA consultation and approval. Our products meet DGA accessibility and experience guidelines as standard, and our delivery satisfies NCA security and SDAIA data requirements, so the teams who have to sign off can do so without surprises.
Does product design really increase conversion and business value?
It is one of the few investments that touches revenue directly. Better research, sharper flows and a tested interface mean more users finish what they came to do, whether that is opening an account, booking a stay or completing a government service. We design for completion and conversion from the first wireframe, not as a cosmetic layer at the end, and we validate it with real users before you commit budget to the build.
Why do enterprise and government clients in Saudi Arabia keep choosing Crafton?
Because the track record is hard to ignore. We designed and helped digitise Najiz, Etimad and Nusuk, among many others, which is why we are known as a digital transformation leader in the Kingdom. We deliver for mid-size companies, enterprises, Tadawul-listed groups, government and semi-government, and we are trusted with the work that cannot afford to go wrong.
Is your design and development team actually present in the Kingdom?
Yes. We run dedicated on-site teams across Riyadh, Jeddah, Dammam, Makkah and as far as Tabuk, with local specialists who sit with your stakeholders in person. When a programme needs more hands on site, we relocate designers and developers into the Kingdom, so the work stays close and accountable.
Is Crafton legally registered to take on government and enterprise work in Saudi Arabia?
We are a registered Saudi entity with a local Commercial Registration and the certifications government and public sector projects require. We contract, invoice, deliver and support locally, which strips out the procurement and compliance friction that usually slows this kind of work down.
Is your research and design genuinely built for Arabic users?
Arabic is in the process from the first wireframe, not bolted on at the end. We run bilingual research, design RTL-native layouts and treat Arabic and English as equals throughout, so the result feels made for local users rather than translated for them. That Arabic-first habit is a big reason our work performs in the Kingdom.
How does Crafton bring AI into product design in Saudi Arabia?
We design and ship AI features into web and mobile products across the Kingdom, for airports, government portals and banking apps among others. We also run our own AI product that plugs into HUMAIN, Gemini, Claude, ChatGPT and Grok, so AI lands in your product on the model and infrastructure your compliance and data residency rules allow.
