What types of organizations partner with Crafton for strategic digital transformation in KSA?
Crafton is widely recognized as a digital transformation leader in KSA, frequently selected by mid-size companies, large enterprises, Tadawul-listed corporations, as well as government and semi-government entities. We have been trusted to work on the digitalization of some of the Kingdom's most strategic, national-level platforms, including Najiz, Etimad, and Nusuk.
Is Crafton DGA compliant, and how do you handle data security regulations like NCA, SDAIA, and PDPL?
Data security and sovereignty are boardroom priorities. Crafton is fully compliant with the Digital Government Authority (DGA) and works closely with them—we have delivered over 10 projects that were directly consulted with and approved by the DGA. Furthermore, every digital architecture we design strictly adheres to the National Cybersecurity Authority (NCA) guidelines, SDAIA standards, and the Personal Data Protection Law (PDPL). We utilize local data residency solutions to guarantee that your sensitive corporate data never leaves the Kingdom of Saudi Arabia.
What awards and industry recognition has Crafton received in KSA and globally?
Crafton awards in KSA reflect our commitment to excellence. Our projects have been repeatedly highlighted in Communications, Space and Technology Commission (CST) reports, notably for delivering one of the best and most secure digital implementations for the G20 Riyadh streaming platform. We were also recognized by the Ministry of Transport (MOT) for a top-tier design system implementation. Globally, we consistently earn prestigious industry accolades year after year, including Awwwards, Clutch, and recognitions from Kantar Millward Brown.
How does Crafton implement AI in Saudi Arabia for enterprise and government platforms?
Crafton implements AI directly into web and mobile applications across Saudi Arabia, successfully deploying advanced solutions for airports, government portals, and banking applications. We offer our own proprietary AI product that seamlessly integrates with leading models like HUMAIN, Gemini, Claude, ChatGPT, and GROK. This flexibility allows us to drive hyper-personalization, automate back-office workflows, and deploy predictive analytics that deliver measurable ROI within the first 3 to 6 months.
Our enterprise relies heavily on legacy systems. Do we need to "rip and replace" our IT infrastructure to leverage AI?
Absolutely not. The most effective digital transformations avoid the immense operational risk of a complete "rip-and-replace." Crafton utilizes an API-first and microservices approach. We seamlessly integrate advanced AI tools, automation, and modern user interfaces on top of your existing legacy systems. This unlocks predictive analytics and new capabilities with minimal operational downtime and zero disruption to your core business.
Why should we partner with a digital transformation agency like Crafton rather than a Big 4 consultancy or a traditional software house?
The Big 4 consultancies excel at high-level strategy, while traditional software houses simply write code based on existing specifications. Crafton bridges this critical gap. We act as your end-to-end strategic execution partner. We help define your digital business strategy, design world-class user experiences, and then our in-house engineering teams build, deploy, and scale the technology. We take accountability from the boardroom concept all the way to market success.
Is your UX process really adapted for the Arabic market?
Yes. We design natively in RTL (Right-to-Left), remove any UI fragmentation, and rigorously test with local users to ensure the final product is fully aligned with the Saudi market, both culturally and functionally.
Does Crafton have a local setup, Commercial Registration (CR), and on-site teams in Saudi Arabia?
Yes. Crafton has a local CR and all the required certificates enabling us to execute major government and enterprise projects. We have dedicated, on-site teams deployed across the Kingdom, including Riyadh, Jeddah, Dammam, Mecca, and Tabuk. We employ top local specialists and possess the logistical capability to rapidly relocate expert designers and developers to Saudi Arabia to support your operations directly on the ground.
How does digital transformation align with Saudi Vision 2030, and will it improve our corporation's chances of winning government contracts?
Digital transformation is the backbone of Saudi Vision 2030. The KSA government and mega-projects (like NEOM and Red Sea Global) demand the highest standards of digital interoperability, transparency, and data integration. By partnering with Crafton to implement modern AI-driven ecosystems, you optimize operational costs and directly increase your In-Kingdom Total Value Add (IKTVA) score, making your corporation fully compliant and highly competitive for public sector tenders.
